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What is the process of returning an item? If your item does not fall under restricted categories, you can initiate a return request through Contact Page. Our customer service team will guide about the return procedure. How long does it take to get a refund? Store Credit: Within 1-2 business days after quality check Bank Deposit: Within 7-12 business days after quality check What items cannot be returned? Items that fall in the following categories are not eligible for returns: Men & Women wears Skincare and Hair care Items Perfumes and Fragrances Grocery Items All Sale Items